I. Acceptance of Terms

Welcome to Roujiren's website (hereinafter referred to as "this Site"). By accessing or using this Site, you agree to be bound by these Terms of Service. If you do not agree to any part of these terms, please stop using this Site immediately.

II. Service Overview

This site offers the following services:

Showcase and Sales of Elderly Care and Rehabilitation Robots
Product Inquiry & Technical Support
Online Order Processing and Delivery Services
After-Sales Service & Customer Support

3. User Account

Registration is required to use certain services. By proceeding, you agree to:

Provide accurate and complete registration information.
Keep your account credentials safe and do not share them with anyone.
Responsible for all activities under the account
If you detect unauthorized access, notify us immediately.
We reserve the right to suspend or terminate your account.

4. Products and Pricing

By purchasing, you understand and agree to:

Product images are for reference only; actual product may vary slightly.
Prices are subject to change; the price at the time of order submission will apply.
We do not guarantee product availability; orders may be cancelled if items are out of stock.
Product descriptions are accurate to the best of our ability but are not guaranteed to be error-free.

5. Orders & Payments

By placing an order, you agree to:

Order is confirmed after verification by us.
Complete payment on time based on order amount
Provide accurate shipping information
Inspect your items promptly and report any issues within the specified timeframe.

6. Delivery and After-Sales Service

Shipping and after-sales service are subject to the following terms:

The item will be delivered to the specified address within the agreed timeframe.
Shipping rates are subject to what is displayed on the page or as advised by customer service.
Items eligible for returns or exchanges may be requested within the specified time frame.
Defective products are covered by the three-guarantee policy.

VII. Intellectual Property

All content on this website (including but not limited to text, images, videos, trademarks, and patents) is protected by intellectual property rights:

Do not copy, distribute, or modify the content without authorization.
Content on this site may not be used for commercial purposes.
Respect our trademarks and brand value

VIII. User Code of Conduct

When using this website, you may not:

Posting illegal, harmful, or fraudulent content
Infringing on others' intellectual property or privacy rights
Interfering with normal website operation or attempting unauthorized access
Engaging in any illegal activities on the website

IX. Disclaimer

Within the limits prescribed by law, we are not liable for the following:

Service interruption due to force majeure
Losses resulting from customer misuse of products or services
Accuracy of third-party linked content
Issues caused by factors beyond our control, such as network failures or cyberattacks

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on the website and become effective upon publication. Continued use of this site constitutes your acceptance of the revised terms.

11. Applicable Law

These Terms are governed by the laws of the People's Republic of China. In the event of any dispute, both parties shall resolve it through friendly negotiation; if no agreement is reached, either party may file a lawsuit with the competent people's court at the location of this website.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: legal@roujiren.com
Phone: 400-888-8888
Address: Rouchi Renan Building, Science and Technology Park, Tianhe District, Guangzhou